Chicago Tribune have an interesting article on the Frequent Flyer Program at its 25 years aniversary.
It gives good advices on how to redeem for award tickets:
"You just have to follow three rules to get those free saver-type tickets and upgrades.
- First, book your trips well in advance.
- Second, be flexible on your dates and flights.
- Third, if you cannot book your award online, speak to one of the program agents. Yes, the airline will probably charge you an annoying fee to speak to a 'real person,' but the agents--who are usually skilled and helpful--can often find free tickets that don't appear online, such as awards on partner carriers.
Finally, know the truth about mileage myths (see accompanying story on 'The truth beyond the myths')."
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